TREATMENT ROOM SETUP
includes choosing and properly installing and arranging furniture, equipment, supplies, and products
WHY IS KNOWING THE TREATMENT ROOM IMPORTANT
essential to provide a consistent, comfortable, relaxing, and clean environment for the client
Planning and preparing a well-stocked and organized room is necessary to function efficiently and provide good service
Complying with your state board regulations regarding the cleanliness of the treatment rooms assures your safety as well as your clients
You will feel confident if you are organized and prepared by maintaining a professional appearance and demeanor and an organized environment
ELEMENTS OF AN ESTHETICIANS APPEARANCE
an estheticians appearance and professionalism refelct on the business
practicing good hygeiene, dressing professionaly, and having a neat appearance all convey a polished image
employers, coworkers, and clients appreciate working with someone with a positive attitude
being ddependable and providing excellent customer service is imperative
professionalism includes being prepared (taking the initiative to plan enough time to set up the room before the days begin)
you will project a calm, confident image if you and your treatment room or station are clean, organized, and fully prepared for you to provide treatments
PROFESSIONAL IMAGE CHECKLIST
well groomed hair (clean, neat, styled, healthy, up and away from clients at all times)
minimal accessories (no jangling bracelts, dangling earrings, long necklaces, or large rings)
skin (we must be a reflection of the skin care industry by using professional skin care and taking care of our skin)
well-groomed nails (short, well-manicured nails)
makeup (wear makeup to reflect the image of your salon or spa)
proper uniform (spotless, freshly laundered, crisp, and ironed with comfortable close-toed shoes)
positive energy and a healthy liestyle (genuine smile, good posture, eye contact, engaging handshake, and drinking plenty of water, eating good foods, resting, exercising, and relaxing)
STRUCTURAL FEATURES
SIZE
PROPER VENTILLATION
ELECTRICAL OUTLETS
RUNNING WATER
WASHABLE FLOORING AND WORKSTATION SURFACES
PROPER LIGHTING
SIZE
large enough to ensure proper movement of the esthetician in the space
Neither the professional or client should ever feel crammed
PROPER VENTILATION
Properly ventilated work space ensures a healthy esthetician ad healthy clients
OSHA provides guidelines for ventilation in nail service rooms and the use of formaldehydes in hair care (proper ventilation is key for the health of everyone)
Fumes from skin care treatments, as well as cleaning and disinfecting products, must be properly eliminated
Air vents must me present in the room (2 separate vents) providing air input and output
Vents must be properly functioning and calibrated for 2 or ore people within the room
ELECTRICAL OUTLET
the proper number of outlets, with subsequent appropriate electrical service capability (essential to a functioning treatment room)
Treatment rooms should have a minimum of 4 separate outlets
Avoid extension cords or multiple plug appliances within the room (overheat and become a fire hazard)
Keep wires out of your way and out of your clients way
RUNNING WATER
having a sink within the treatment room, and a separate shower area are ideal for a full-service salon
Essential for the through emoval of facial and body products, proper hand washing, and proper cleansing and disinfecting of the work areas
In cases where a sink is unavailable, a hot towel cabinet and bring in gin 2 bowls of water will help
WASHABLE FLOORING AND WORKSTATION SURFACES
Treatment room floors and surfaces must be easily washable and able to tolerate daily washing and anti microbial cleansers without degrading(carpeting and rugs can harbor germs)
Flooring and workstation areas should be tile or stone, reengineered wood, bamboo, or vinyl
Facial chairs and stools should be made of non absorbent washable synthetic materials
PROPER LIGHTING
dim lights can help increase a clients relazintoon
Lighting should be able to be increased or decreased during skin analysis and product removal
Fixtures should also be able to adjust to point forward and upward
Uplighting provides efficient lighting
FIRST 7 SECONDS OF A CLIENTS ENCOUNTER IS CRITICAL TO CONVEYING YOUR PROFESSIONAL IMAGE
AMBIANCE
sounds, smell, sight, and feel of your spa
Proper spa environment should engage all 5 senses
Proper lighting is key to illuminating a well-designed spa
Music selection that has spa sounds will as a definitive flavor to your spas identity
Temperature is very important to keep clients feeling warm enough or properly cooled
Scent is crucial (can imply and lack of cleaning or be offputting)
Taste (flavored waters and small healthy snacks to promote the energy and well-being of your clients)
Room esthetics is vital to creating a relaxing professional atmosphere
relaxing colors, music, and decor are preferable in a spa
consider the treatments and services you will perform and how you will work when setting up a room for treatment
consider your clients comfortability
ensuring client safety and following health regulations are the 2 most important considerations before, during, and after treatments
FURNITURE AND EQUIPMENT
TREATMENT TABLE
ESTHETICIANS CHAIR
STEP STOOL
TROLLEY
MAGNIFYING LAMP OR LIGHT
STEAMER
GALVANIC, HIGH-FREQUENCY, BRUSH, VACUUM, SRAY MACHINES
TOWEL WARMER (HOT CABI)
CLOSED COVERED WASTE CONTAINER
CLOSED COVERED LAUNDRY HAMPER
SINK OR BASIN
TREATMENT TABLE
facial chair, table, or bed
May come equipped to have an adjustable height, removable headrests, adjustable head, and footrests, electrical controls, and built in electrical outlets
Estheticians chair
operators stool
Ergonomically correct (healthy for the body and spine)
Both adjustable and comfortable
Waist height to the treatment table
Ensure you are not at an awkward angle to the client while sitting (incorrect angle can cause injury to the client and cause neck and back problems for the esthetician)
STEP STOOL
helps clients get on and off the bed
Make sure it is stable (assist clients if they need help)
TROLLEY
holds tools, supplies, and products
can be staionary or roll cart
MAGNIFYING LAMP OR LIGHT
to properly analyze a clients skin
necessary for many parts of procedures (extractions, skin analysis)
Clear view of the skin and protects you from exposure to debris from procedures (extractions)
always place cotton pads over clients eyes
use a 3 or 5 diopter lens magnification and good light is sufficient
circular bulb, rotating head, and mobile base is ideal so you can angle the lamp properly
STEAMER
part of a standard facial
Clean steamer daily
follow manufacturers advice on what water to use and make sure it is UL approved
GALVANIC, HIGH FREQUENCY, BRUSH, VACUUM, AND SPRAY MACHINES
either individual machine sor multifunctional machines all on one stand
all jewelry should be removed from the client and esthetician before treatments
TOWEL WARMER (HOT CABI)
hot towel cabinents keep warm moist towels ready for use throughout the day in skin care treatment rooms
moist towels can be used to reove products from the skin
CLOSED COVERED WASTE BIN
fire retardant receptacle (metal) witha self closing lid and foot pedal is required for preventing contamination (especially for chemical waste material)
CLOSED COVERED LAUNDRY HAMPER
with foot pedal
ideal for preventing contamination
SINK OR BASIN
essential for a treatment room
should always have access to clean water during treatments
ADDITIONAL ITEMS
WAX HEATER
AUTOCLAVE
SHARPS DISPOSAL CONTAINER
HAND HELD MIRROR
SDS
WAX HEATER
electric warming device used for soft-wax, hard-wax, and paraffin applications
usually kept activated during the day for walk ins and unexpected requests
AUTOCLAVE
sterilizer for implements
completely kills all microorganisms, bacteria, fungi, viruses, and bacterial spores
SHARPS DISPOSAL CONTAINER
puncture-proof biozard container for disposal of lancets, sryinges, needles and other sharp objects
HAND HELD MIRROR
for the client to see before and after treatment results (beneficial to their service)
BINDER FOR SDS
these forms should be kept in a binder or on a computer within the treatment room for easy access when neededor
ERGONOMICS IN THE TREATMENT ROOM
study of adapting work conditions to suit the worker
Equipment and positions should be healthy for the spine and other parts of the body
Align stool with the treatment table for the correct height and position to perform services
Estheticians feet should be flat on the floor and hands should be below chest level
Good stool with back support is essential for esthetic work
Room setup should be comfortable for estheticians to avoid strain on the back, hands, and body
No part of your body should be touching the clients except your hands ad perhaps arms surging the service
Arrange the suppl cart or counter as close to the treatment table as possible (when reaching for something get up out of the chair do not overstretch your back)
Be aware of the position of your back and remind yourself to sit up straight (pay attention to your posture)
Stretching and loosening up the hands before working is helpful in maintaining flexibility and health of the wrists and hands
In between clients get up and stretch and take 12 deep breathes
COSTS OF CREATING YOUR OWN BUSINESS
when estimating cost it is important to break down everything you ill need and the cost associated with that need
Pricing fluctuates from area to area and spas come in all shapes and sizes
PROPERLY MANAGING SUPPLIES AND PRODUCTS
having a clean, uncluttered workspace with all the items you need to perform the service is easily within reach is key to performing a successful treatment or procedure
Supplies can be multi-use (needs disinfected between each use) or single use (disposed of immediately after use)
Proper storage is necessary to keep items sterile and clean (they must be kept in clean, covered, and labeled containers)
Proper inventory control is important to help your own budget or help sustain your business
Dispensary : separate room for storing supplies or mixing products
have products in order of use from left to right if right handed
IMPLEMENTS
tools used by technicians to perform services
can be reusable (multi-use must be cleaned and disinfected between each client)
can be disposable (disposed of immediatley after use)
MULTI USE IMPLEMENTS
bed warmer (optional)
Bolster for back support, placed under the knees
Hand-held mirror
Pillow or rolled hand towel for neck support
Extraction tool
Blankets to cover the client
Bowl or basin for water
Client chart and home care prescription card/pad or computer for database
Client gown/wrap for the client to change into
Facial kits
Class or plastic containers to hold cotton pads or other supplies
Lines such as sheets and face and hand towels (either cloth or disposable)
Rubber mixing bowls to warm or mix products in
Metal spatulas to disperse products from jars
Retail product brochures
Scissors
Tongs to handle hot towels and retrieve clean items
Tweezers
SINGLE USE ITEMS
Client headband to protect the hair and hold it out of the way (TSPA USES MULTI-USE)
2×2 esthetics wipes or single use sponges to remove product from the skin (sponges are porous and can’t be disinfected)
4×4 esthetics wipes or single use sponges to rremove products
Disposable hair warps/protective caps
Disposable lancets
Disposable gloves
Fan and mask brushes to apply masks or massage lotions (TSPA USES MULTI-USE)
Fragrance free tissues
Gauze squares
Makeup sponges (for applying makeup or product)
Paper towels
Personal service towels (PST) to drape clients and to keep work area clean
Plastic liners for electrical mittens and booties
Sealable plastic bag for proper disposal of single use items
sterile cotton swabs for performing extractions (must be sterile when used for extractions)
wax supplies (wax sticks and strips)
PRODUCTS
body massage creams
body oil
cleanser
desincrustation solution
essential oils
exfoliatants (mechanical and chemical)
eye cream
eye pads
face massage cream or lotion
facial peel kits
galvanic gel (to be used with galvanic treatments)
hand cream
lip balm
makeup remover
masks (cream, mud, clay, seaweed, sheet, paraffin)
mositerizer (creams, lotions, gels)
serums and ampoules
sunscreens
toner and astringent
FACIAL STATION
facial bar
skin care treatment area within the reception or retail area of the facility (usually located within 20 feet of the front door)
where clients can have express skin care treatments without having to chnage clothes (disrobe)
express or mini shortened facial treatments (eye treatment, facial sheet masks, beard facials, hand/foot treatments)
FACIAL STATION SUPPLIES
facial chair
magnifying lamp
consultation chart
unscented facial tissues
gloves
esthetic wipes
disposable headbands
hand sanitizer
spatulas
closed-lid garbage cans
disposable towels
rubber mixing bowls
small bowls
bottled water for quick water changes
hand-held mirror
makeup sponges for application of masks and makeup
facial cape to drape the client
cotton swabs
trolley or workstation set up with aforementioned products listed
PREPARING THE TREATMENT ROOM
about 10 minutes to set up for a service
about 10-15 minutes to clean up after a service
look at your schedule to see what supplies are needed and consider possible walk-ins
SETTING OUT SINGLE USE ITEMS
kept in clean, covered containers, drawers, or closed cupboards to prevent contamination
wash your hands first
dispense only the amount needed for the service
use clean forceps or tongs to retrieve additional supplies during the service
set out single use items on a clean towel in the order they will be used
ARRANGING PRODUCTS
set out the treatment products in order of the procedure application
SETTING UP THE DRESSING AREA
arrange a place for the client to sit while changing
have a clean robe or spa wrap hanging on a hook on the door or folded on a small table for the client to change into
get water or tea ready for the client, and have a client chart and release form prepared
remember to explain to the client where to put their personal belongings, including jewelry and purse, and how to put on the spa wrap (never touch a clients jewelry or assist them with the removal of it)
explain to the client how to get into the bed and where to position their head
explain exactly what clothes need to be removed and how to put the gown on
CLEANING AND DISINFECING THE TREATMENT ROOM
after completing the post-consultation with the client, immediately record the client chart notes and write up all retail sales
prepare the room for the next client or clean the room for the end of the day
clean up duties and procedures vary with each facilitys guidelines (regional laws)
method 1 of infection control : cleaning and then disinfecting with a proper disinfectant
method 2 of infection control : cleaning and then sterilize
wear gloves for all procedures to prevent contamination and protect hands from strong chemicals
wash hands after completing infection control procedures
wash and disinfect all synthetic brushes, tweezers, and other nondisposable (implements are multiuse items and include tools such as synthetic brushes, comedone extractors, and tweezers)
change the disinfectant to comply with the manufacturers directions and infection control regulations (if required record on a dated log when disinfectant is changed)
roll used side of linens and sheets inward so the dirty side is inside the laundry bundle (prevents cross contamination and keeps hair and product from falling on the floor)
turn off table warmer if used
clean the wax machine (and turn it off and unplug it at the end of the day)
disinfect the steamer and magnifying lamp
disinfect the bottom of the tray and inside of the towel warmer after removing lall used items
disinfect any other equipment that was used and turn it off
clean all containers and wip off dirty product containers with disinfectant
clean all sinks, counters, surfaces, and floor mats with disinfectant
APPROPRIATE USE OF SINGLE USE ITEMS
soiled items must be placed in a covered waste container
while in use, single use items must be placed on surfaces that can be disinfected or disposed of (paper towel)
keep the clean supplies separate from the used ones (take out only what is needed for each service)
disposable extraction lancets go in sharps disposal containers
END-OF-THE-DAY CLEANUP
clean up procedures are regulated by regional laws
a clean environment is necessary fro client safety and to comply with laws of your local regulatory agencies
keeping your room organized is necessary for smooth, efficient operation
PRESERVICE
10-15 minutes
check your room supply of linens (towels and sheets) and replenish as needed
for the first appointment of the day, preheat your towel warmer, towels, wax heater, steamer, and any other equipment as needed
EQUIPMENT : facial equipment (treatment table, stool, towel warmer, steamer, magnifying lamp), trolley, client charts, close lid garbage can
SUPPLIES : 2 twin-size flat bed sheets, EPA registered disinfectant, hand sanitizer, liquid soap, dish soap, mixing bowls, 2 bowls of warm water (if no sink in room), hand-held mirror, spatula, hand towels (2-4), linens, bolster, pillows, facial cape to drape client
SINGLE USE ITEMS : disposable or synthetic brushes, gloves, esthetic wipes, cotton rounds or squares, cotton swabs, makeup sponges, headband or protective cap, plastic bag, paper towelsm spatulas, tissues
PRODUCTS : eye makeup remover or cleanser, facial cleanser (one cream one gel), masks, moisterizer, serums, toner or astringent, sunscreen
PRESERVICE STEPS
review schedule and choose products for each service (refresh mind about repeat clients)
retrieve clients intake form or service record card and review it
turn on wax heater
preheat towel warmer and put wet towels in
preheat the steamer (check steamer water level)
preheat any other equipment
wash hands with soap and water
place one sheet length wise on the treatment table
place one hand towel lengthwise on top of the sheet at the head of the bed (lay out another hand towel for neck and dec if needed)
place second sheet lengthwsie on top of the first
fold the top one quarter of the second sheet back horizontally then fold sheet diagonally across bed
place blanket on top of linens to keep client warm and comfortable
have a clea headband and gown or wrap ready for client
have a bolster and pillow available
check to make sure disinfectant is ready (check to see that strength is maintained)
place supplies on a clean towel (paper or cloth) on a clean and disinfected workstation and place them in order of used (cover any exposed supplies or products with another towel until you are ready to use them)
set up professional trolley with supplies and disposables
dispense only the amount of product needed for the service
arrange a clean robe or spa wrap folded on a small table for the client to change into
have cold water or tea ready for the client
organize yourself before the client arrives (stretch, use the bathroom, drink water, return personal calls, clear your head, and turn off your phone)
proper handwashing
your client arrives!
POST-SERVICE CHECKLIST
create an end of service checklist for your space
place all soiled laundry linens (towels and sheets) in a covered receptacle
discard any used disposables into a covered trash container
dispose of any extraction lancets or sharp items into the sharps disposable container
wipe down all equipment with an EPA approved disinfectant
clean trolley and workstation surfaces (disinfect bottom tray and inside of towel warmer after removing all items)
reset products and disposable items and replensih clean robes and spa wraps
use an antibacterial dish soap and warm water to wash used bowls (rinse and dry thoroughly)
change linens on treatment table
END OF DAY CHECKLIST
complete end of service checklist and check schedule for the next shift or workday
use an end of day checklist to make sure you dont forget anything
turn off and unplug all equipment
leave the towel-warmer door open to dry and empty the tray underneath before cleaning and disinfecting it
clean anthing that has not been cleaned after the last service (equipment, bed, sink, counters, doorknobs)
refill all containers, supplies, and the steamer
check floors ; sweep or mop as required (check for wax spills)
empty waste containers (replace with clean trash liners)
remove personal items from the area
PRODUCT BOWLS CAN BE HEATED IN A TOWEL WARMER
